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Unable to subscribe to market data error
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Unable to subscribe to market data error
My broker is IB, how can I get the data feed working?
thanks!Tags: None
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Hello,
Thank you for your post perrysingh,
The following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information.
You must have standalone Traders Workstation (TWS) version 944.3 (browser version is not supported) installed
If we can be of any other assistance please let us know.Cody B.NinjaTrader Customer Service
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Hello,
My apologies for my previous post.
So that I may investigate further with what is ocurring with your connection please send me your log and trace files.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the body of the email:ATTN CODY B
I look forward to assisting you.Cody B.NinjaTrader Customer Service
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Also when I try to open up futures charts it only gives me options like ES 12-14, why?
It should be ES 3-15...
Can someone remote access my NT and set it up properly?Last edited by perrysingh; 02-11-2015, 08:30 AM.
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Hello,
Please follow the instructions below to rollover the expiration date of a futures contracts.
- From within the NinjaTrader Control Center window select the menu Tools > Instrument Manager
- Highlight the contract you wish to rollover in the left side of the Instrument Manager window
- Press the ">" button (the instrument will disappear from the list)
- Press the "<" button and the instrument should re-appear with the front month expiration date
Please let us know if the Chart does not appear with the ES 03-15.Cody B.NinjaTrader Customer Service
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