Instrument not supported by repository

[robje737]

Hi there.

I can't seem to import the historical data I´ve bought last summer.
`INSTRUMENT NOT SUPPORTED BY REPOSITORY`

What do I do wrong. I´v defined the contracts I want to import.

Regards

Rob

[NinjaTrader_AlexC]

Hi Rob, thanks for your post.

Please email me a copy of your most current log and trace files to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Alex C." in the subject line, so I may investigate this matter further.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

* The log file will be named "log.20150216.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

* The trace file will be named "trace.20150216.txt"

Please also attach a sample of the historical data you are attempting to import so that I might further test this behavior on my end.

Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71994

Looking forward to your reply.

[robje737]

Hi Alex,

Can you give me your own email adress. I don´t succeed in mailing via support.
This summer I did succeed in importing the same data on another machine with Ninja.
So nothing wrong with the data itself.

Looking forward to your reply.

Rob

[NinjaTrader_AlexC]

Hi Rob, thanks for your reply.

Check your private message inbox, I sent you my private email address. Go ahead and send your files there.

Looking forward to your reply.

[robje737]

Hi Alex.

Mail send

Thx in advance.

Rob.

[robje737]

Hello Alex.

Mail received?

Rob

[robje737]

Hello Alex.

Mail on yesterdays reply send

Regards,

Rob.