FDAX not working

[laocoon]

Hi

As of this morning, the FDAX feed is down.
I'm on CQG with Global Futures, Ninja V 26

Please advise.

[NinjaTrader_Jason]

Hello laocoon,

Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Attn Jason, FDAX not working' in the subject field and enable 'Log and trace files'.

In addition, please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at Documents--> NinjaTrader 7. Please attach it in the email as well.

[laocoon]

Hello Jason,

Thanks for your reply. Before I do so, is the FDAX working on your end?
The reason I'm asking is that I just saw in my news feed that Eurex is having technical problems.

Thanks

[ttmag]

Hello,

here the same Problem in Germany. No Dax-Datafeed!!!

[NinjaTrader_Jason]

Hello laocoon,

I experience the same issue here. I do not have a CQG connection available to test, however I am able to reproduce the issue with NinjaTrader Continuum and with Kinetick. I searched the web for info and unfortunately as you mention the Eurex exchange currently has issues which results in no realtime data.

[laocoon]

Thanks Jason, my newsfeed just announced a start at 0915 CET at the earliest.

[NinjaTrader_Jason]

Yes, this is reported on the Eurex website as well.

http://www.eurexchange.com/exchange-en/trading/production-newsboard/Delayed-Opening-Eurex-Trading-Update/1611422

[laocoon]

It is working again, thanks for your help Jason. Have a great day!