Problems with charts

[tatanka]

my version 6.5 does not display time-axis description and also the indicator which is placed nearest to time-axis is not displayed - but only in some timeframes (week, day). In 60-minute timeframe is everything o.k. How to resolve?

Tatanka

[NinjaTrader_Dierk]

your data provider (Zen?) likely does not support historical daily data.

[tatanka]

Normally I am on Opentick. But also tried Zen. With OpenTick are the same results. the historical data are displayed, only description of the time- axis and the indicator on the bottom - nearest to time axis are not.
For the this time I resolved it with "dummy" indicator, which I do not need in the pannel near the x-axis. Also the lines between the pannels with the indicators are not displayed.

tatanka

[NinjaTrader_Eamon]

Normally I am on Opentick. But also tried Zen. With OpenTick are the same results. the historical data are displayed, only description of the time- axis and the indicator on the bottom - nearest to time axis are not.
For the this time I resolved it with "dummy" indicator, which I do not need in the pannel near the x-axis. Also the lines between the pannels with the indicators are not displayed.

tatanka

Hi Tatanka,

Please post a screen shot of this situation.

[tatanka]

Hi,

it looks like some corrupted files by installation, I can neither save the screenshot nor mail it. I always obtain the error statement, that NT must be restarted and the problem was saved in some file. Probably I must reinstall the ver. 6.5NT. My ver. 6 works properly. Regards

Tatanka

[NinjaTrader_VinceB]

Hi Tatanka,

Most likely something in your .Net Framework is corrupted.

Please follow the instructions below to re-install the Microsoft .NET Framework on your PC.

• Terminate any applications running on your PC
• Go to the Windows Control Panel
• "Add/Remove programs" for XP users or "Uninstall a program" for Vista users
• Locate Microsoft .NET Version 2.0 and uninstall
• Re-install .NET 2.0 (Download from here)

Note: Do not reboot your PC in between these steps as this can potentially create more issues that we are unfortunately not qualified to assist with.

Let me know if this corrects your issue.

[tatanka]

Hi Vincent,

I tried to uninstall MS.NET Framework, however the Windows prompted me that it could not be removed, because some programms in my comp need it for correct running. I used the button repair, obtained OK prompt. However NT 6.5 does the some. I reinstalled NT 6.5 - when it imports the databases from ver 6.0 then runs it with the same error. When I did not allow to import databases from my ver. 6.0, the graph was OK however it did not display correctly the historical data from OpenTick - displayed only parts of the history, but not the latest days of the history. All minute timeframes run correctly. For this time I stay with the ver. 6.0, it runs correctly.

Tatanka

[NinjaTrader_JoshP]

Hmm Tatanka. Try closing all your applications before uninstalling and reinstalling your .NET.

[NinjaTrader_Dierk]

Also: It might require that you need to uninstall/reinstall any "higher" .NET version like .NET 3.5. and .NET 3.0 too.

[tatanka]

Hi Dierk,
thanks for advice. I reinstalled the NET.Framework in proper order and installed the ver. 6.5.1000.2 and now is problem resolved. Thanks once more.

tatanka