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Orders transmittion - issue

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    Orders transmittion - issue

    Dear all,

    I have the following setup:
    - Ninjatrader 7.0.1000.24
    - IB Build 944.3 apr 1 2014 1:29:41PM

    The data from IB to Ninjatrader is working fine.
    The issue is on the order transmittion: I can't send them to IB, (strategy or manually).

    Could you help me out?
    Many thanks

    Best,
    Lapo

    #2
    Hello nlaporte,

    Are you getting an error message?

    If so, what is the error message (check the Log tab of the Control Center).
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      Hi,

      thanks for the support. I logged in this morning and placed a direct order.
      Attached is the screenshot of the log page.

      The order didnt go through.
      I am also wondering what are all these "Unable to restore strategy..... "

      Thanks
      Lapo
      Attached Files

      Comment


        #4
        Hello Lapo,

        Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Attn Jason, Orders transmittion - issue' in the subject field and enable 'Log and trace files'.
        JasonNinjaTrader Customer Service

        Comment


          #5
          Hi Jason,

          I just sent you the log.
          Best,

          Lapo

          Comment

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