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Demo connection doesn't work this morning?

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    Demo connection doesn't work this morning?

    get "login fail"

    #2
    Hello skooj,

    Who are you trying to connect to?

    What is the full message you receive?
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      I am trying to connect to "NinjaTraderDemo". The message I got is "Login failed: Unspecified Login Error".


      Originally posted by NinjaTrader_ChristopherS View Post
      Hello skooj,

      Who are you trying to connect to?

      What is the full message you receive?

      Comment


        #4
        Hello skooj,

        This indicates the demo has expired.

        You can request a new demo from the link below.

        https://www.ninjatraderbrokerage.com...s_trading_demo
        Christopher S.NinjaTrader Customer Service

        Comment


          #5
          I follow the link and reinstall the NinjaTrader. Still the connection doesn't work. Same error message.

          The license key for the demo is same as the one I got before.


          Originally posted by NinjaTrader_ChristopherS View Post
          Hello skooj,

          This indicates the demo has expired.

          You can request a new demo from the link below.

          https://www.ninjatraderbrokerage.com...s_trading_demo

          Comment


            #6
            Hello skooj,

            You will need to request a new demo account.

            Then create a connection to the new demo.

            This message is in regards to your connection, not the license key or installation.*
            Christopher S.NinjaTrader Customer Service

            Comment


              #7
              Problem solved. Thanks.

              Originally posted by NinjaTrader_ChristopherS View Post
              Hello skooj,

              You will need to request a new demo account.

              Then create a connection to the new demo.

              This message is in regards to your connection, not the license key or installation.*

              Comment

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