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NT won't start anymore

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    NT won't start anymore

    Since today Ninjatrader won't start anymore. I shows the main window, and i think when it tries to load the workspaces it crashes and gives a "Application stopped working" pop-up window.

    I don't really care about the application, but I do care about my strategies and indicators that I have programmed. Where are they stored? And how can I save them?

    #2
    Hello Siroki,

    Thank you for your post.

    Please send me your log and trace to Platformsupport [at] ninjatrader [dot] com. Be sure to reference this thread and put ATTN Cal in the subject

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
    • The log file will be named "log.20150404.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named "trace.20150404.txt"



    Additionally, your files are stored in the (My) Documents folder for all your scripts
    Cal H.NinjaTrader Customer Service

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      #3
      Hi,

      I have exactly the same problem for the past three days, NT loads the Control Centre but then just loads and loads and loads ... (the cursor rings does not go away.)

      I have downloaded and installed SQL Server Compact 32.5 - 32bit and 64bit - but it did not solve the problem.

      I have also un-installed and re-installed NT7.

      I run Windows 8.1 - 64bit.

      Could you please help?
      Last edited by ArnoldvT; 04-09-2015, 02:28 PM.

      Comment


        #4
        Hello ArnoldvT,

        Thank you for your post.

        Please send me your log and trace to Platformsupport [at] ninjatrader [dot] com. Be sure to reference this thread and put ATTN Cal in the subject

        You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
        • The log file will be named "log.20150409.txt"

        You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
        • The trace file will be named "trace.20150409.txt"
        Cal H.NinjaTrader Customer Service

        Comment

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