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    No data

    Do you know of any problems with ZenFire (Mirus Futures) this morning?
    I am not getting data.... connected but no data.

    #2
    As far as I know there are no issues. Please tell me what instrument is selected in the DOM or if all instruments result in no data.
    JasonNinjaTrader Customer Service

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      #3
      Only tried the ES and ER.... tried several times...

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        #4
        I show connected to zenfire but price on charts not updating and no bid/ ask on control center or super-dom.... so this tells me there is no price feed getting through..

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          #5
          Originally posted by bulegila View Post
          I show connected to zenfire but price on charts not updating and no bid/ ask on control center or super-dom.... so this tells me there is no price feed getting through..
          Hello,

          What type of chart are you attempting to build?

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            #6
            15m, 150 tick...

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              #7
              Can you please verify these contracts use the 06-08 expiry date.
              JasonNinjaTrader Customer Service

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                #8
                yes they are...

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                  #9
                  Please send a note to support AT ninjatrader DOT com and reference this post. Please include your Zen-Fire account connection information, so I can test your connection on my end and see if I can reproduce this behavior.

                  I am able to receive data for these instruments on my end when connected to Zen-Fire.
                  JasonNinjaTrader Customer Service

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                    #10
                    ok, sent it...

                    ck your email.

                    Please advise,

                    Thanks

                    Comment


                      #11
                      Hello all,

                      I have a similar problem. I am currently testing a demo Mirus Futures account and I have the following problems:

                      - For the Cocoa Nybot 07-08 contract I only get 3 bars (hour), but the SuperDOM data appears and seems to be correct
                      - The Rough Rice Globex 07-08 contract displays some really strange bars, these are for sure not correct, and here the SuperDOM does not display any data.
                      - The Cotton 07-08 contract also does not display any chart.

                      Of course I tried to rebuild the database, I also resetted the instruments and restarted NT.

                      Does anybody have an idea why these problems occur?

                      Thanks a lot in advance,

                      Greetings from Munich, Germany,

                      Oliver

                      Comment


                        #12
                        Thank you for your post.

                        Please send a note to support attn Jessica with your chart setups (Format Data Series). Also please provide your login information.

                        I will then try to reproduce and send you instructions.
                        JessicaNinjaTrader Customer Service

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                          #13
                          Data

                          I have figured out what is going on here, apparently in sim mode ZenFire will not provide data if it is not the primary connection, I had been connected to EFX for my Forex data.... ok, no problem, i disconnected, restarted NT and connected to my Mirus Zenfire demo first...my primary connection was then established.

                          I then connected to my EFX demo.... and then had data from both sources.... outstanding,..... only one problem.... when trying to place an order on the EFX acct. received a message stating that "Instrument type 'Currency' is not supported by primary connection. Simulation only supports instrument types supported through the first connection established".

                          Six of one, a half dozen of another.... So i guess you either must follow currencies OR futures if you want to simulate orders, both will not work at the same time... any plans on fixing this?

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