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NinjaTrader application has stopped working

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    NinjaTrader application has stopped working

    I'm getting this error after attempting to run market replay. The program locked up and I needed to close it using Task Manager. I'm now getting this error when trying to launch NinjaTrader: http://snap.ashampoo.com/MyYUUqnb

    I've delete the file named _Workspaces.xml, but still getting the same problem.

    Please advise. Thanks

    #2
    Hello,

    Thank you for your post.

    So that I may investigate please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder. I will need a copy of the file which is named 'trace.20150507.txt'.
    KyleNinjaTrader Customer Service

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      #3
      Kyle, please see this tread regarding an issue I have yesterday when trying to add a new indicator...

      Comment


        #4
        Hello,

        Do you seek additional assistance with the compile error which is mentioned in this thread or with the Market Replay issue which this thread relates to?
        KyleNinjaTrader Customer Service

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          #5
          Thanks Kyle,

          Alex asked me to try deleting the _workspace.xml file. That did not resolve the problem with importing indicators.

          Both issues could be caused because, when I was trying to load a new indicator there seemed to be a conflict with an existing folder named "indicator". I therefore deleted this existing folder before trying to load the new one again... (I think)..??

          Comment


            #6
            Hello,

            Thank you for clarifying.

            The compile error and the freeze ups when running market replay appear to be two separate issues.

            Please:
            *Open NinjaTrader
            *From the Control Center select the Tools menu--> select the Edit NinjaScript menu item--> select Indicator
            *Select any indicator and double click on it (we need only to open and compile one script to see all compile errors for all files).
            *A new window will appear and you will need to right click in the window and select Compile to compile the indicators.
            *At the bottom of the window a new section will appear where you can find the error locations.

            Please send an image of this section of the window as a reply to the email string which you and I are using to communicate regarding the market replay issue.
            KyleNinjaTrader Customer Service

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              #7
              I can't open NinjaTrader Kyle!

              Comment


                #8
                Hello,

                I have just responded to you by email. So that I can better assist, please respond to me by email moving forward so that I can keep the history of your case in a single place.

                Thank you for your understanding. I will keep an eye out for your reply.
                KyleNinjaTrader Customer Service

                Comment

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