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Ninjatrader application has stopped working

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    Ninjatrader application has stopped working

    I installed NT on a new machine and have not seen this error before. On 1st launch NT stopped working :
    Description:
    Stopped working
    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: ninjatrader.exe
    Problem Signature 02: 7.0.1000.26
    Problem Signature 03: 543d3b02
    Problem Signature 04: NinjaTrader.Core
    Problem Signature 05: 7.0.1000.26
    Problem Signature 06: 543d3b25
    Problem Signature 07: 2e62
    Problem Signature 08: 2d
    Problem Signature 09: System.ArgumentException
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Here are the log and trace files.
    Thank you!
    Westsider

    Last edited by westsider; 05-08-2015, 01:03 PM.

    #2
    Hello,

    Thank you for your post.

    I have removed the log and trace files as these diagnostic files contain personal information which should not be shared on a public forum.

    Due to a requirement of NinjaTrader's database, we will need to uninstall NinjaTrader and change Parallels so as to disable the folder linking between the Mac OS file system and the Windows Documents folder.

    Please start by removing NinjaTrader via the Windows Control Panel.

    After removing NinjaTrader, please take the following steps to reconfigure Parallels:
    Start Parallels and select your virtual machine
    Press the "Configure" button on the top
    Under "Options", select "Sharing"
    Uncheck "Share Mac" under "Share Mac User Folders with Windows"
    Press "OK" and start the virtual machine

    Finally, reinstall NinjaTrader via this link: http://www.ninjatrader.com/download-registration.php


    After reinstalling, you should be able to use NinjaTrader however if you run in to any other errors when starting the software please let me know.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hi Kyle,
      Worked perfectly. Thanks so much for the speedy response!
      Westsider

      Comment

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