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F account with IB showing position

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    F account with IB showing position

    I have a position in an Fxxxxxxx account that has no permission to trade. This came as a duplicate to a real position in a real Uxxxxxxx account. I am unable to clear this as IB does not recognize it.

    How do I clear it?

    Stewart

    #2
    imported post

    Hi Stewart,

    have you contact your broker and let them cancel the trade?

    Vince
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      imported post

      Hi Vince,

      IB reports no position. Never was one in the Fxxxx acc. But Ninja has one.

      Comment


        #4
        imported post

        If you log back off, restart NT, then log back on, is the F account position still there?
        RayNinjaTrader Customer Service

        Comment


          #5
          imported post

          I shut Ninja down ignoring the "you have 1 position" message and reopened. The cyber trade has now gone.

          Is there a way to get Ninja to ignore the Fxxxxx Ib account that has no permission to trade?


          Comment


            #6
            imported post

            We report positions reported by IB so we do not ignore anything they send us.
            RayNinjaTrader Customer Service

            Comment


              #7
              imported post

              Still something not right. The Fxxxx has a status of NO TRADING PERMISSION from IB so no trades will ever be in that account. However Ninja thinks it is a trading account, whereasthe account is purely a record of the Uxxxxx account trades, and should not be in Ninja as an additional open position.

              Comment


                #8
                imported post

                I agree its not right and will report this to IB.
                RayNinjaTrader Customer Service

                Comment


                  #9
                  imported post

                  It does seem that this non existant open position is ONLY seen in NINJA and not IB. I only discovered Ninja had it when I did a flatten everything and the trade Ninja thought was in the Fxxx account was rejected by IB. In fact no such trade ever existed in that account from what I can see.

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