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    Email alerts: Failed to send mail

    Hello.

    I try to set email alerts to my hotmail account.

    But I have this error. I send link to this error.

    Can you help me? Thanks,
    Attached Files

    #2
    Hello przms,

    Did you click OK after entering the information in the Misc-tab? If not, please click OK and open the Options-->Misc-tab once more. Check if you can submit a test email.

    If the error remains, please sign into your Hotmail account and try to send a test message once more.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hello,Support,

      getting the same error over an again.Tried Google,Yahoo,same,same?Does it ever work anyway?If so,what`s the problem?

      Thank you!

      Comment


        #4
        Hello,

        Thanks for your post.

        I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

        You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

        The log file will be named "log.20160621.txt"

        You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

        The trace file will be named "trace.20160621.txt"

        I look forward to hearing from you.
        Drew O.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_DrewO View Post
          Hello,

          Thanks for your post.

          I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

          You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

          The log file will be named "log.20160621.txt"

          You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

          The trace file will be named "trace.20160621.txt"

          I look forward to hearing from you.
          Hi Drew,

          just sen please check your email box

          Thanks

          Comment


            #6
            Still not working.Various errors and different accounts used

            Comment

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