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Realized P&L
I carried an overnight trade on the S&P Mini. I closed it last night around 8:00 and this morning when I signed in my P&L showed zero as it does at the start of every day. I made trades for +$40, -$100 & +$25. This should leave me a balance of -$35. My P&L shows -$410. The broker thinks it will all even out tonight after the trading is over. I have closed Ninja and re-booted and it still shows the -$410. Can you please tell me what to reset or change.
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You can use the Performance Manager as an interim solution. The P&L in the account tab should be accurate but obvsiouly it is not. This will require additional investigation on our side. Would you be so kind as to send us a support mail via the Control Center window Help-->Support and include "For ray" in the subject line and in the body reference the P&L issue.
Thanks.RayNinjaTrader Customer Service
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I have tried to send mail to ray and it says "failed to send mail the server rejected. The server response was : 501 http://www.ninjatrader-support.com/s...atsystems.html:"@" or "." expected after "http".
What is the correct address to send Ray mail?
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Are you familiar with how to zip up files? If yes, zip the contents of
C:\Program Files\NinjaTrader Version 5\trace
and mail to [email protected]
Thanks
PS - Please include your broker name as well.
RayNinjaTrader Customer Service
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