There is a fix so just hold on.
You have or will contact your broker and ninja techs but nothing is working and you are told you have an internet problem. Large latency. Problem is that I have moved from U.S to Australia I think even worse than that because I moved to Tasmania which is south of Australia.
Options:
1. Get broker’s relocating service, computer in a cloud
2. Get an Aussy account, not easy for foreners I tell you
3. Follow my fix if you want to see if that works for you
The fix is to NOT synchronize your comp. with already delayed internet as ninja does not like it:
What follows now mostlikly you have done but, please read to the end of this paragraph as there is a twist in the story coming and I bet you may not have done it.
1. Make sure your bios battery is good and holding or replace it.
2. Go to your comp. bios time set and set it manually to your location setting from www.time.is don’t worry too much here, try to be precise as much as you can watching another comp. screen
3. Download/install atomic clock from desktop gadgets. Setup your location in there.
4. Now another crucial part. Go to your comp. time adjustment and go to automatic synchronization with internet server and put check mark to synchronize with internet and click update.
5. Take a look at your atomic clock gadget, it may show 2000ms discrepancy, that’s ok for now although not good for later
6. Close and open web browser to your www.time.is and read the clock
If shows your time is exact you are almost done
A. Go back to your comp. time adjust and take the check mark out from synchronize with internet, No sink with internet is the key. You are done. After some time even the atomic clock will show good sink like -30ms or 100ms, something like that
If www.time.is shows otherwise, more work to do.
a. Turn your comp. off for 10sec. Get it back on and repeat the whole procedure from above. Usually it works now. Just remember no sink with internet when you go trading!
Good luck
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