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NinjaTrader
Hello, tried to connect, says
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Hi, thanks for your reply.
I would recommend shutting down NinjaTrader, then repairing your installation. You can repair your installation using the installer, available here:
NinjaTrader Download<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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Hi, thanks for your reply.
You would plug your email into the 'Your email' field, then left-click on the 'Download FREE Platform' button.<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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Hello again
With all due respect, I have done what you asked, uninstalled it again, installed, followed the connection guide, and when I click connect, the same error message shows up again.
Please have a tech support guy submit me a request for remote support. Thank you
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Hello,
I would be happy to schedule a remote support session with you for today.
Please send me a note to platformsupport (at) ninjatrader (dot) com, and put a link to this forum post in the body of the email.. Please note "ATTN: Drew" in the body of the responseDrew O.NinjaTrader Customer Service
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