5.1.1000.1 Installation Issues

[whitmark]

I was having some problems with my 5.1.1.3 Beta release, so I went to download anupdatedversionand found version 5.1.1000.1. No Beta releases where available. When I tried to install 5.1.1000.1, I received the attached error message. What can I do to resolve this. Thanks

Regards,

Whitmark

[NinjaTrader_Ray]

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Try uninstalling current version.
Clear internet browser cache
Try installing

Let me know how this goes.

Thanks.

[whitmark]

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I cleared out my internet cache and received the same error messagewhen trying to remove the current versionusingadd/remove programs on the control panel. I was not able to uninstall it. Any other suggestions?

Regards,

Whitmark

[NinjaTrader_VinceB]

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Please do the following:

http://www.ninjatrader-support.com/activekb/questions/25/Restoring-the-NinjaTrader-Directories-in-Response-to-an-Error-as-Preparation-for-Reinstallation

then



http://www.ninjatrader-support.com/activekb/questions/11/Installing-and-Uninstalling-NinjaTrader

Let me know if you are able to uninstall

Vince

[whitmark]

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Vince,

Looks like the recommendations on the links worked including deleting the directories after the uninstall.I hope mysituation is the exception and not the norm. Thanks for your help.

Regards,

Whitmark

[NinjaTrader_Ray]

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Whitmark,

Can you tell me, did you just run the installer?

[whitmark]

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Here is what I did:

1) Downloaded the mirror image installation zip file per the instructions on the link

2) Unzipped to the c:\Program Files\NinjaTrader 5

3) Uninstalled the NinjaTrader 5

4) Deleted NinjaTrader 5 directory (Not sure if I had to do this, but was in the instructions)

5) Redownloaded new NinjaTrader 5

6) Installed new NinjaTrader 5

Hope that is what youare looking for

[NinjaTrader_Ray]

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Thanks Whitmark. Actually what I meant was on the first attempt to upgrading, did you just run the installer or actually uninstall the current version first?


Ray

[whitmark]

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Hi Ray,

I just ran the installer.

Regards,

Whitmark