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Level 2 not showing for all instruments

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    Level 2 not showing for all instruments

    I'm getting Level 2 data for some instruments, but not all. Could someone tell me why that would be the case?

    For instance, I get level 2 data for ZF, but not ZN or ZB. I get L2 for NQ, but not ES.

    I'm using Interactive Brokers and trying to see the data in either level 2 or superDOM.

    Thanks

    #2
    Hello*lookOutBelow,

    Please send me your log and trace files for today so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Please reference the following in the body of the email:ATTN: Chris S*http://www.ninjatrader.com/support/f...ad.php?t=76207
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ChristopherS View Post
      Hello*lookOutBelow,

      Please send me your log and trace files for today so that I may look into what occurred.

      You can do this by going to the Control Center-> Help-> Mail to Platform Support.

      Please reference the following in the body of the email:ATTN: Chris S*http://www.ninjatrader.com/support/f...ad.php?t=76207
      Hi Christopher.

      I'll do that as soon as the markets close this afternoon. Appreciate it.

      Thanks.

      Comment


        #4
        Unfortunately, I am not able to email you within NT. It is telling me the mail client is not configured.

        I looked at the log files myself and I see the problem. It is telling me that :

        7/14/2015 1:44:22 PM|3|4|Max number (3) of market depth requests has been reached 309


        Is this an Interactive Brokers or NT limitation?

        Thanks

        Comment


          #5
          Hello lookOutBelow,

          Thank you for the reply.

          This message is coming from Interactive Brokers.
          Christopher S.NinjaTrader Customer Service

          Comment

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