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New Password for NT Continuum Connection

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    New Password for NT Continuum Connection

    Hi

    I installed NT 7.0.1000.29 (Direct Live) on a new laptop and need to setup the CQG NT Continuum connection but only know the user name and need a new password I guess. I'm wondering how I can get one today. Thanks.

    BTW when I click on the link in the original email to get the password it says it expired which I guess it does after 24 hrs.
    Last edited by WJE1222; 08-02-2015, 03:41 PM.

    #2
    Hello,

    Thank you for your post.

    Please contact us at BrokerageSupport [AT] NinjaTrader [DOT] com with a request for your account's login information and we will email those settings to you right away.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thanks, Kyle

      Comment


        #4
        I just had a user ID and password pop up in NT but it was for remote access. I had inadvertently clicked on that before. Was that unrelated? You'll email me the other info? Thanks.

        Comment


          #5
          Hello,

          Yes, that is unrelated. The username and password for your account will be sent to you by email.
          KyleNinjaTrader Customer Service

          Comment


            #6
            Thanks, Kyle

            Comment


              #7
              Hi

              I'm sure you guys are busy. But I still haven't received my login info. I just want to make sure I get it today hopefully before you leave so I'm setup for tomorrow morning as it's really early here when I get up. Thanks very much.

              Comment


                #8
                I guess you guys took off. Oh, well. I sent another email to the brokerage address you gave me.

                Comment


                  #9
                  Hi

                  You guys never did respond to my posts yesterday and follow through on this. You said if I emailed brokerage support "we will email those settings to you right away". But I emailed them twice and the only response I received were some automatically generated emails. I need the login info so I can trade. Thanks.

                  Comment


                    #10
                    Hello WJE1222,

                    Ensure to check you junk/spam folder for their reply.
                    If you are unable to locate this I would recommend calling brokerage support.
                    If you have any questions, concerns or feedback, or want to open an account, we're here to help. Click here to find the appropriate contact for your needs!
                    BrandonNinjaTrader Customer Service

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                      #11
                      They sent it now but I was hoping to get it earlier. It wasn't a matter of locating it. It wasn't there. Oh, well.

                      Comment

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