Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Charts not populating but getting data !
Collapse
X
-
Charts not populating but getting data !
I have a recent new connection to Rithmic - When I start NT sometimes my charts populate other times they don't but I am getting data - I have pasted a link to a video demonstrating the problem. I have reset DB, Instrument list etc any other ideas. Never had this problem before and been using NT for 4 years
Tags: None
-
Hello,
Thanks for your note.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20150818.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20150818.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
-
-
I have reset my licence and set the option to start in simulation to 'Yes'. I can now open charts - hope this helps you debug the problem.
Comment
-
-
-
-
Followed your instructions in the email - the 'read only' attribute had to be unchecked. I applied the change to folder, sub-folders and files but it has not solved the problem.
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by mattbsea, Today, 05:44 PM
|
0 responses
4 views
0 likes
|
Last Post
by mattbsea
Today, 05:44 PM
|
||
Started by RideMe, 04-07-2024, 04:54 PM
|
6 responses
31 views
0 likes
|
Last Post
by RideMe
Today, 05:31 PM
|
||
Started by tkaboris, Today, 05:13 PM
|
0 responses
2 views
0 likes
|
Last Post
by tkaboris
Today, 05:13 PM
|
||
Started by GussJ, 03-04-2020, 03:11 PM
|
16 responses
3,282 views
0 likes
|
Last Post
by Leafcutter
Today, 04:14 PM
|
||
Started by WHICKED, Today, 12:45 PM
|
2 responses
20 views
0 likes
|
Last Post
by WHICKED
Today, 03:36 PM
|
Comment