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NT7 windows 8.1 not working

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    NT7 windows 8.1 not working

    Hi,

    I just downloaded NT7 on a Windows 8.1 machine and installed it. Now when I want to start the NT7 I get the splash screen and then after a while a pop-up about the Youtube channel. When I click OK the program stops working.

    Also when I say that the Youtube dialog should no longer be displayed, the same thing happens (but with no youtube pop-up obviously)

    Any ideas?

    BTW: I have attached the trace file.
    Attached Files

    #2
    Hello MarpleTrading,

    I notice the following information in the trace file.

    2015-08-28 09:34:22:827 UserDataDir='\\BSSAD01\Folder Redirection\ckuijpers\Documents\NinjaTrader 7\'

    Am I correct the "Documents" folder resides on a network drive? If so, please proceed as per the instructions at the link below to run NinjaTrader successful.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,

      yes it is a network drive which is synced with the local My Documents folder. I cannot change this policy. The only option is to choose a different folder, which is not under the sync policy.
      Would that be possible?

      Comment


        #4
        Unfortunately this is not supported. The NinjaTrader 7 folder needs to reside in the Documents folder.
        JasonNinjaTrader Customer Service

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          #5
          This is what I would call a major design flaw. Normally these kind of files reside inside the %appdata% directory or the location should be at least configurable.

          Well it is what it is and I hope it will be solved in a next version of the NT-program

          Comment

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