Kinetick connection lost

[Jackson12]

Hi Ninja,

I have a multi instrument (100+) intraday strategy that I try to run on a Sim101 account with an intraday live Kinetick feed.

The strategy runs fine for a couple of hours, but then I get the message:

2015-10-06 11:47:19|1|2|Kinetick: Primary connection=ConnectionLost, Price feed=ConnectionLost

Followed by this forever repeating sequence;

2015-10-06 11:47:26|1|2|Kinetick: Primary connection=Connected, Price feed=Connected
2015-10-06 11:47:26|1|64|Instrument='PAYX' Account='Sim101' Avg price=48,68 Quantity=311 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='KO' Account='Sim101' Avg price=41,01 Quantity=470 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='PEP' Account='Sim101' Avg price=95,9 Quantity=184 Market position=Short
2015-10-06 11:47:26|1|2|Kinetick: Primary connection=ConnectionLost, Price feed=ConnectionLost

2015-10-06 11:47:26|1|2|Kinetick: Primary connection=Connected, Price feed=Connected
2015-10-06 11:47:26|1|64|Instrument='PAYX' Account='Sim101' Avg price=48,68 Quantity=311 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='KO' Account='Sim101' Avg price=41,01 Quantity=470 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='PEP' Account='Sim101' Avg price=95,9 Quantity=184 Market position=Short
2015-10-06 11:47:26|1|2|Kinetick: Primary connection=ConnectionLost, Price feed=ConnectionLost

2015-10-06 11:47:26|1|2|Kinetick: Primary connection=Connected, Price feed=Connected
2015-10-06 11:47:26|1|64|Instrument='PAYX' Account='Sim101' Avg price=48,68 Quantity=311 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='KO' Account='Sim101' Avg price=41,01 Quantity=470 Market position=Short
2015-10-06 11:47:26|1|64|Instrument='PEP' Account='Sim101' Avg price=95,9 Quantity=184 Market position=Short
2015-10-06 11:47:28|1|2|Kinetick: Primary connection=ConnectionLost, Price feed=ConnectionLost


This have happend at several occasions, do you have any advice?

Thanks Jakob

[NinjaTrader_Brandon]

Hello Jackson12,

Thanks for your post.

Please send me your log and trace files so I can look into this further.
You can do this by going to Help> Mail to Platform Support
In the message put ATTN Brandon and include a link to this forum topic.