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    NT disconnection

    NT not handling the automatic disconnection from Interactive brokers correctly

    When IB disconnects at 11:45pm NT still thinks it's connected (see red box in image). When I re-load IB and connect NT (see blue box in image). I also have 2 IB accounts showing in the chart trader "Account" drop down list.

    As always the only way to fix the problem is by restarting NT.
    Attached Files

    #2
    Hello ryebank,

    Thank you for your post,

    What version of Trader Workstation do you currently have installed? You can check this via Help > About.

    Also, make sure you have configured your connection per the connection guide linked below.

    http://ninjatrader.com/ConnectionGui...nnection-Guide

    Going forward, make sure you post NinjaTrader 7 issues under the"Application Technical Support" section of the forum.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      TWS 944.3 as always haven't changed it for months.....

      The connection is setup correctly since I've been using it for months/years

      So stop asking stupid questions and look at the problem

      TWS is not running and NT thinks it's still connected...see attachment

      Started happening since the upgrade of NT which i did last week.

      What amazes me about NT is that you continually upgrade this application but never fix any of the existing bugs or improve the rubbish functionality only create more bugs....
      Attached Files

      Comment


        #4
        Hi Ryebank,

        So that I may better assist you could you write in to PlatformSupport[AT]NinjaTrader[DOT]com?

        Please reference ticket #1400064

        Comment

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