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Big Red X showing instead of chart

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    Big Red X showing instead of chart

    I opened a workspace this morning that was working fine last night.
    One of the charts is showing a Big Red X over the whole chart area.

    I can recreate the chart with the same indicators and instruments with no problem so it appears that the indicators are working.

    I attached the trace file for today.

    Please advise on what is wrong, and how to fix it.

    Thanks,
    Gary
    Last edited by GaryAlbers; 10-14-2015, 05:36 AM.

    #2
    Hello Gary,

    The trace file shows the crash below. I recommend to delete your trace file from your forum post - it contains sensitive information.

    2015-10-14 04:28:51:793 *************** unhandled exception trapped ***************
    2015-10-14 04:28:51:793 parameter for RoundUpTo125 infinity.
    2015-10-14 04:28:51:793 at NinjaTrader.Cbi.Globals.RoundUpTo125(Double value)

    Can you please disconnect NinjaTrader Continuum and go to Control Center-->Tools-->Options-->Data-tab, click Repair DB. Restart NinjaTrader and check if the chart loads data and not the red X anymore.

    If the issue remains, please exit NinjaTrader and go to Documents-->NinjaTrader 7-->db and delete the entire cache folder. Start NinjaTrader and check again.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Repaired DB and no more Red X.

      Thank you,
      Gary

      Comment

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