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MBTrading 2 TradeKing - Will NT provide a connection 2 Tradeking after the transfer

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    MBTrading 2 TradeKing - Will NT provide a connection 2 Tradeking after the transfer

    Hi NT team,
    MBTrading is trading transfering the forex retail accounts to TradeKing:
    Will I be able to connect to TradeKing after the switch via NT?
    Thx
    cbaer

    MBT Annoncement
    "Dear Trader: As part of TradeKing’s acquisition of MB Trading announced in August, we’re sending you the following important information about your MB Trading Forex account.
    Effective October 23, 2015, MB Trading Futures, Inc., will cease its retail forex operations. However, in an effort to provide the highest quality of service to our existing customers, we have made arrangements to assign our accounts to TradeKing Forex, the introducing broker to your accounts, and to transfer your account to GAIN Capital Group, LLC.
    GAIN Capital Group, LLC, will retain custody of your account, act as counterparty, and handle clearing related to your trading activities. MB Trading Futures has worked closely with TradeKing Forex to ensure the seamless transfer of your trading account to GAIN Capital Group, LLC.
    MB Trading Desktop Pro Users

    On Friday, October 23, all existing balances and positions will be automatically transferred to your new TradeKing Forex account. Trading will be closed an hour early at 4:00 pm ET, on Friday, October 23, to allow us time to move your account and establish your cost basis at GAIN Capital. For Desktop Pro accounts, open positions will be closed and re-opened at the Bloomberg mid-rate of 4:00 pm ET on Friday, October 23."

    #2
    Hello cbaer,

    Thank you for writing in. I will investigate this further during our normal business hours of 8:30AM EST to 6:00PM EST Monday through Friday and I will update this post as soon as possible.

    Thank you for your continued patience in the meantime.
    Michael M.NinjaTrader Quality Assurance

    Comment


      #3
      Hello cbaer,

      This is Chris following up on behalf of NinjaTrader_MichaelM.

      NinjaTrader will continue to support your forex trading account but we will need to make some changes to your license key and account connections. Please send a support email to platformsales[at]ninjatrader[dot]com referencing this forum thread. Please also include your NinjaTrader license key with this email. Your license key is available from the NinjaTrader Control Center > Help > License Key...

      We look forward to assisting you.

      Comment


        #4
        Look like the plan did not work. I did the setup with gain as a account connection. used the correct username and password and still cant connect to gain API or account with NT.

        Comment


          #5
          Hello traderbary,

          Thnaks for your post.

          I have had a client report that TradeKing is saying to use the Brand code of: ZECO
          Please ensure you have entered this and test. If this does not work, email platformsupport[st]ninjatrader[dot]com for further assistance.
          BrandonNinjaTrader Customer Service

          Comment

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