aborting

[robje737]

Hi,

after aborting a optimizer test, it still shows this message in the control center ( for the last 18 hours..);

Aborting. Please wait...

What going on?

Regards, Rob

[NinjaTrader_PatrickH]

Hello robje737,

Thank you for your post.

It could be stuck in a loop which is causing memory to climb as well. I would right click on the Windows Task Bar -> select Start Task Manager -> go to the processes and monitor the memory for NinjaTrader.exe.

In addition, please send us your log and trace files by going to Help -> Mail To Support. Ensure to reference this thread in the e-mail: 'http://ninjatrader.com/support/forum/showthread.php?t=79353'

[robje737]

Hello Patrick

Log and trace files send.

In the attachments memory nt.exe

Can you confirm you've received the files?

thx in advance

rob

[NinjaTrader_PatrickH]

Hello robje737,

Thank you for your response.

This is a high amount of memory use for the platform. I suspect it is stuck in a loop or memory leak.
I would right click on the NinjaTrader.exe and select End Process.

We have not received your files yet, but please also send over a screenshot of the settings used for your backtest and the strategy used (if possible).

You can attach your indicator to your response by going to File > Utilities > Export NinjaScript > Export selected source files > select your Indicator > select the right arrow > Export. The file will be located under (My) Documents\NinjaTrader 7\bin\Custom\ExportNinjaScript.

Please reference this thread again: 'http://www.ninjatrader.com/support/forum/showthread.php?t=79353'

[robje737]

Hello Patrick.

I don't succeed in sending the files.
Do you have another emailadress?

Regards,

Rob

[NinjaTrader_PatrickH]

Thanks Rob,

The e-mail address is 'platformsupport[at]ninjatrader[dot]com'.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.20151019.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.20151019.txt"

[Traffic]

Happens to me too... A Lot!

Hi Patrick

Can you help me with this as well? It happens all the time tbh.

Many thanks

Robbie

[NinjaTrader_PatrickH]

Hello Robbie,

Thank you for your post.

Please free to message us on this as well. You can reference this thread ('http://ninjatrader.com/support/forum/showthread.php?t=79353') and message us at platformsupport[at]ninjatrader[dot]com.

[Traffic]

Thanks Patrick. Email sent with trace and log files. Thank you!