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rithmic down? anyone else?

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    rithmic down? anyone else?

    Sunday night 4:30pm est..was that way too around 1pm.

    Login Failed. Please check your account connection parameters and your internet.

    TDA was successful.

    Installed security updates from MS from 10/13 this weekend.

    Probably just maintenance or someone forgot to turn it on.

    1.5 hours to go to open.

    #2
    It's working now. 4:56pm est.

    Just makes me nervous getting that close to 6pm.

    Comment


      #3
      Hello sledge,

      I'm happy to hear that you are now able to connect.

      If you encounter any other connectivity issues please let me know.
      KyleNinjaTrader Customer Service

      Comment


        #4
        I'm having login issues today with Ninja and Rithmic to day. Is anyone else?

        Comment


          #5
          Hello dennis3495,

          Thank you for your post.

          I have not seen other reports of login issues today. I would recommend that you reboot your PC, modem and router then try the connection again. If you find that you are still not able to connect after rebooting these components please contact my by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.

          The trace file is found in the Documents > NinjaTrader 7 > Trace folder. I would need a copy of the file which is named 'trace.20151025.txt'.
          KyleNinjaTrader Customer Service

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            #6
            No history data this morning. I am logged in fine.
            The log shows me connected to HDS2 but I am getting
            No history. - I just noticed it's Oil (CL-12-15) ,everything else has history.
            so what is going on ?

            Jerry
            Last edited by JerryWar; 10-26-2015, 06:02 AM.

            Comment


              #7
              Originally posted by JerryWar View Post
              No history data this morning. I am logged in fine.
              The log shows me connected to HDS2 but I am getting
              No history. - I just noticed it's Oil (CL-12-15) ,everything else has history.
              so what is going on ?

              Jerry

              Comment


                #8
                Sledge
                They switched the server I was on and that fixed it.

                Thanks
                Jerry

                Comment


                  #9
                  Hello,

                  Thanks for your replies.

                  That is correct, servers were switched and you would need to restart to resolve.
                  BrandonNinjaTrader Customer Service

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