Data feed question from a likely live user in the very near future

[Mike0405]

Hello,

I've been putting the demo through its paces and am likely to come on board this week (hopefully).

I do have a question about data feeds though. I have a strategy that utilizes both the ES and VX (CBOE VIX futures). I can backtest just fine using VX (currently using the VX 12-15 symbol), however, if I load a real time 1min chart with the VX symbol, it will show historical 1-minute bars up to the point I opened the chart, but it does not update the chart at all in real time going forward.

If I were to open a live account, would it still not update the 1 minute VX chart in real time? Would I not be able to use the Ninjatrader Continuum feed to trade live if I wanted to utilize the VX in my strategies?

Is my only recourse subscribing to Kinetick?

Looking at the CQG website, it shows that VX is a supported, tradable symbol. Is it somehow not offered as a real-time symbol as part of the Continuum feed? I don't need to trade the VX, but I do need a real-time 1 minute chart of it...

Thanks for any help.

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

If VX 12-15 is selected in the Orders tab of the Control Center do you see updates in the bid, ask and last price fields or is 'n/a' shown here?

[Mike0405]

Right now (12:45am eastern time) it shows n/a...but that may be because it's 12:45am...lol

[Mike0405]

Just tried again and getting n/a

It's strange too because like I said, I can get historical data, and it's listed on the "Instrument Lookup" window...

So I guess my only alternative is Kinetick?

[NinjaTrader_ChristopherS]

Hello Mike0405

Please reset the instruments

To reset your instruments please follow the steps below.

Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

[Mike0405]

Hi Christopher,

I followed your directions (twice), and it still is displaying n/a.

[NinjaTrader_ChristopherS]

Hello Mike0405,

Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Please reference the following in the body of the email:ATTN: Chris S*http://www.ninjatrader.com/support/f...ad.php?t=79887

[Mike0405]

Log and trace files sent