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Can't connect to Phillip Captial

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  • suntzu_
    replied
    Originally posted by bltdavid View Post
    Sounds like a license key issue ...
    Yes, after some more digging I think it is a license key issue. The license key I currently have starts with SIM, so I'm assuming it's a sim license key. I wish I was given more info about this when I signed up.

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  • bltdavid
    replied
    Sounds like a license key issue ...
    Last edited by bltdavid; 08-09-2020, 01:43 PM.

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  • suntzu_
    replied
    I have the same issue. Funded with Phillip Capital but unable to see those funds in NinjaTrader when I add the connection. It just shows an automatically created simulated account, not the live funds.
    Last edited by suntzu_; 08-09-2020, 02:33 PM.

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  • NinjaTrader_Jason
    replied
    This indicates your license key is set to TD Ameritrade. Therefore it excludes all other broker technologies such as the three broker technologies mentioned in my previous post. I referred to our NinjaTrader brokerage because Philip Capital is one of the two clearing firms our NinjaTrader brokerage uses.

    If you like to switch your license key to a different broker technology, please send us an email at platformsales[at]ninjatrader[dot]com.

    Leave a comment:


  • CriticalMind
    replied
    Thank you for the quick reply.

    Are you saying that I select them from the Ninjatrader Connections Options wizard, or do I sign up on their websites?

    I still only see Barchart.com, ESignal, Google, IQFeed, Kinetick, TDAmeritrade, and Yahoo in the Provider drop down. How do I update the list?

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Hello CriticalMind,

    Philip Capital is not a broker technology, but a clearing firm. You cannot create a connection in NinjaTrader for Philip Capital. If you have an account with our NinjaTrader brokerage, you can use 3 different broker technologies:

    NinjaTrader Continuum
    Rithmic for NinjaTrader Brokerage
    NinjaTrader FXCM

    You will need to select one of these three when you create your account connection.

    Leave a comment:


  • CriticalMind
    started a topic Can't connect to Phillip Captial

    Can't connect to Phillip Captial

    Under Tools > Account Connections > Add > Drop Down Menu
    there is no Phillip Capital. How do I connect to them?

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