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I have not received an email so far. Can you please send me your log and trace files manually. Log and trace files can be found at the following locations. Please attach the files in your email and send it to platformsupport[at]ninjatrader[dot]com.
Documents--> NinjaTrader 7--> Log--> log.20151120 for today. (log.yyyymmdd for any other date)
Documents--> NinjaTrader 7--> Trace--> trace.20151120 for today. (trace.yyyymmdd for any other date)JasonNinjaTrader Customer Service
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Log File attached
i have attached the log fileLast edited by NinjaTrader_Jason; 11-20-2015, 07:29 AM.
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