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NT7 rozen

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    NT7 rozen

    Hi,

    in the last two days my NT7 has frozen multiple times.

    I have a few charts running with automated strategies, but never, in the last year, experienced anything like this.

    Even without doing anything in the charts, it suddenly freezes.

    I can't find any issues in the log.
    Any idea guys?!

    Regards,

    Rob
    Last edited by robje737; 12-04-2015, 07:52 AM.

    #2
    Hello,

    Thanks for your note.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20151204.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20151204.txt"

    I look forward to hearing from you.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      Drew,

      all send

      Rob

      Comment

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