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Fx Pro - Bugs

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    Fx Pro - Bugs

    Hi,

    I'm trying various setting on the FX Pro. When I turn on/off the "Show level II" (this is the only way to fill the Limit/Stop Price by double click on the Level II price). After few attempts, it has created a space between the Price sub-window (BID/ASK Price) and Order Entry sub-window.

    This has caused problem when I turn on the "Show leve II" as it extended the window beyond my screen (see attached). I cannot reset the window even I re-start my PC and NT4. Pls help!

    Regards,
    Toyogo
    Attached Files

    #2
    We will look into it. For now, you will have to close this window (press red x on top right) and open a new FX Pro.
    RayNinjaTrader Customer Service

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      #3
      Hi Ray,

      Closing the FX Pro Window has no use. I've even restarted my PC and the problem persists. I guess I've to re-instatll NT4 from fresh unless you have better solution.

      Regards,
      Toyogo

      Comment


        #4
        NT4? Please make sure you are on latest 6.5.1000.3. I just tried but could not reproduce the problem.

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          #5
          Hi,

          Sorry for misunstanding, I'm definately on the latest version - 6.5.1000.3. (confirmed it from Help->about). As I said, I've actually trying various setting on the FX Pro window setup (check and uncheck option) before the problem come out...

          Regards,
          Toyogo

          Comment


            #6
            Hmm .. not sure what causes this. However we created a custom build which holds some code changes which potentially address this issue. Please:
            - uninstall NT via control panel (all your data/settings will be preserved)
            - install custom build from here: https://www.ninjatrader-support.com/...er.Install.msi

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