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    Application has stopped working

    Unable to open NT in Win7
    Clicking on desktop NT (64) icon, get a box with the following data
    :
    NT application has stopped working
    Problem Event Name: APPCRASH
    Application Name: NinjaTrader.exe
    Application Version: 7.0.1000.30
    Application Timestamp: 55e476af
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.19045
    Fault Module Timestamp: 56259271
    Exception Code: e0434f4d
    Exception Offset: 000000000000b3dd
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Last operated as usual Friday, 1/7/16.

    Attempted to open following standard weekly scans using MSE and Malwarebytes.
    Would appreciate your reply.
    Last edited by steveg; 01-10-2016, 07:13 PM. Reason: spelling error

    #2
    Hello steveg,

    Thank you for your post.

    So that I can look in to this please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.

    The trace file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20160110.txt' file.
    KyleNinjaTrader Customer Service

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