I have an account with a broker who offers ZenFire. My broker told me that he has set me up for Nybot (ICE) soft commodities (cocoa, sugar, cotton, etc..). But everytime I try to place an order for cocoa the order gets rejected: " Order rejected at RMS. Risk limits not set". I talked with my broker but he told me that I should have been setup correctly. I also contacted NinjaTrader support, and I got the answer that ZenFire does not support Nybot right now. But according to the ZenFire homepage Nybot should be supported already. I also tried to get in contact with the guys over at ZenFire but I didnt get any response.
Btw: I know that ICE does not support StopLoss orders (only StopLimit) and also it does not support GTC orders. But I tried to place a simple Buy market order so there should be no problem.
Now my question is: Is anybody here who uses NinjaTrader in conjunction with ZenFire and trades Nybot softs successfully? Does anybody know where the problem could be?
Another info: In NinjaTrader the data for cocoa (charts, SuperDom, Level II, etc..) works fine.
It would be great if anybody could help me!
Thanks a lot,
Greetings,
Oliver
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