I place orders on Ninja Trader via an atm. These orders are then routed to TWS Desktop (Interactive Brokers). I have phoned IB and they have told me that in no way will they ever change the order type of orders received from Ninja Trader and that I need to get in touch with Ninja Trader.
MY PROBLEM:
- I shorted 6 contracts on NQ futures market this morning using my ATM strategy (see screenshot attached)
- *Very* shortly there after price touched my stop
- Instead of closing me out of the trade, where I should have heard "stop filled" I instead heard "order cancelled"
- I was then left in a trade which was rapidly moving against me without a stop
- The exact same thing happened to me on the TF futures contract yesterday
- Please see the actual recording of this happening on the NQ here:
(just watch it from 4 minutes into the video for about one minute - please ignore the voice over)
Question 1:
Could anyone please explain to me why my order got cancelled, is this a NT glitch?
I've also attached a screenshot of my NT and IB orders... I've just noticed that in IB it says "Cancelled by System: The stop trigger price is too low relative to the current market price".
Question 2:
Is it normal behaviour for NT to cancel a stop order all together if you accidentally place it too low relative to the current market?
Thank-you,
Michelle
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