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CQG datafeed is connected but no data transfer started

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    CQG datafeed is connected but no data transfer started

    Hi, since yesterday I have an account with AmpFuturs. As data feed I choose CQG. Yesterday I set up the data connection. All was running fine. Today I connected to CQG with File/connection. The lower left corner was green and sound appears, connection done. But in my chart the candles don't move. The Bar Time is counting, but is seems that there are no data coming from CQG. Does anyone have an idea?

    Regards
    Frank

    #2
    Hello Frank,

    Please reset the instruments

    To reset your instruments please follow the steps below.

    Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
    Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
    Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Still the same behavior ...

      I resented the Instruments but there is no effect. In the log I found the following ...

      The FDAX and the other instruments I need are provided by the EUREX which I subscribed for at AmpFutures/AmpClearence. I don't understand what this message means...

      Regards
      Frank Alberstadt

      Click image for larger version

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      Comment


        #4
        Hello Frank,

        This message indicates your account is not enabled for this data

        You will need to contact your broker to manage your data subscriptions*
        Christopher S.NinjaTrader Customer Service

        Comment

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