This is not the first time lately. Got trades running. This is getting beyond a joke
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Rithmic & NT7 connections problems
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Rithmic & NT7 connections problems
Both Rithmic & Ninja failed to log in this morning.. Reset my router & restarted computer appeared to fix the problem. Now both have gone down again.
This is not the first time lately. Got trades running. This is getting beyond a jokeTags: None
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Hello,
Thank you for your post.
So that I can look in to this please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.
The trace file is found in the Documents > NinjaTrader 7 > Trace folder. I will need to review a copy of the file named 'trace.20160207.txt'.KyleNinjaTrader Customer Service
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Hello,
Your connection is currently set to connect automatically at start up. With this option enabled, NinjaTrader will not load until the connection has been established successfully.
Please follow up with me by replying to the email thread which we have open. In your message, please attach a copy of the Config file which you will find in the Documents > NinjaTrader 7 folder so that I can disable the connect on start up feature for you.KyleNinjaTrader Customer Service
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