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have you got problems with CADJPY and EURCAD?

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    have you got problems with CADJPY and EURCAD?

    Hi

    I have this problem: every time I try to open CADJPY or EURCAD charts, the program stop working, an error message appears, and I need to close it and reopen.

    I tried:

    - reinstall windows and Ninja (64 bits)
    - delete workspace and start from the beginning. With only the chart without indicators and so on... the problem persist
    - repair DB data

    I don't know why the problem appears ONLY with those pairs. The rest of my portfolio works perfectly. Even with all the lines, indicators, and so on.

    I have NinjaTrader-FXCM connection.

    So, if anyone had the same problem and solved it, please tell me how.

    thanks.

    #2
    Hello marcopicos,

    If you open a chart without any templates applied, do you experience the same?
    Christopher S.NinjaTrader Customer Service

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      #3
      Yes. It is very strange, only happens with those two pairs.

      Comment


        #4
        Hello,

        So that we can further investigate please contact us by email at PlatformSupport [AT] NinjaTrader [DOT] com.

        In your message please include a link to this forum thread and a copy of today's trace file. The trace file is a diagnostic file which you will find in the Documents > NinjaTrader 7 > Trace folder. We will need a copy of the file named 'trace.20160215.txt'.
        KyleNinjaTrader Customer Service

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