Hello,
If this is a live account you are trying to connect to please contact your broker. If your account is with NinjaTrader Brokerage you can contact the Brokerage team at brokeragesupport[AT]ninjatrader[DOT]com.
If this is a demo account unfortunately it would not be able to be unlocked. You can request another demo account at the following link: http://ninjatrader.com/FreeLiveData
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Futures, foreign currency and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one’s financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. View Full Risk Disclosure.
CFTC Rules 4.41 - Hypothetical or Simulated performance results have certain limitations, unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.
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