Unable to connect to TWS

[SellUmHi]

I logged into TWS this morning without issue. Then after 30 minutes I was disconnected from IB and the connection did not automatically restart. I waited 15 minutes and finally shut down Ninja. After I brought Ninja back up, I tried repeatedly to log into IB TWS 856 today without success. I rebooted the computer & still could not connect.

I can send you the log if you need it.

[NinjaTrader_VinceB]

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Hi,

Can you tell me what the error message is when you try to log in.

Also check if TWS is still configured correctly. You can check from here:

http://www.ninjatrader-support.com/support_ConnectivityGuide_InteractiveBrokers.htm

Vince

[SellUmHi]

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The lines in the code are as follows:

4/20/2006 8:27:16 AM|1|2|IB: Primary connection=Connected, Price feed=Connected
4/20/2006 8:27:18 AM|2|4|Cbi.Connection.ProcessEventArgs.ConnectionS tatusEventArgs.Recover: Object reference not set to an instance of an object.
4/20/2006 8:27:19 AM|1|2|IB: Primary connection=Disconnected, Price feed=Disconnected

And, yes, I do have the connection setup properly. I was trading & in the market when it disconnected.

[NinjaTrader_VinceB]

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can you send an email directly from within NT5 under Help--> Mail to support and refer to this topic.

Vince

[SellUmHi]

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The log has been sent to [email protected].

[SellUmHi]

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I repaired that database as you requested. I tried to connect again without success. What do I do now?

----------------------------

Below is what the log has in it:

4/20/2006 10:36:51 AM|2|4|Session Break (Version 5.1.1000.2)
4/20/2006 10:36:51 AM|1|4|Verifying license at primary server ...
4/20/2006 10:36:52 AM|1|4|Current license: Type=Regular State=Verified StartDate=6/15/2005 EndDate=12/31/2098 Dtn ESignal External Replay Simulator InteractiveBrokers AdvancedStrategyManagement AutomatedTrading BasicEntry Charting LiveTrading
4/20/2006 10:37:16 AM|1|4|Automated trading disabled
4/20/2006 10:37:23 AM|1|2|IB: Primary connection=Connecting, Price feed=Connecting
4/20/2006 10:37:26 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:26 AM|1|4|ISLAND: To ISLAND traders: Thu Apr 20 10:18:33 2006 EST IB is experiencing issues with ISLAND market data. We are working to correct the issue
4/20/2006 10:37:26 AM|1|4|ISLAND: To ISLAND traders: Thu Apr 20 10:35:47 2006 EST Resolution: ISLAND market data is once again available.
4/20/2006 10:37:26 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:26 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:29 AM|1|2|IB: Primary connection=Connected, Price feed=Connected
4/20/2006 10:37:30 AM|2|4|Cbi.Connection.ProcessEventArgs.ConnectionS tatusEventArgs.Recover: Object reference not set to an instance of an object.
4/20/2006 10:37:30 AM|1|2|IB: Primary connection=Disconnected, Price feed=Disconnected
4/20/2006 10:37:46 AM|1|2|IB: Primary connection=Connecting, Price feed=Connecting
4/20/2006 10:37:48 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:48 AM|1|4|ISLAND: To ISLAND traders: Thu Apr 20 10:18:33 2006 EST IB is experiencing issues with ISLAND market data. We are working to correct the issue
4/20/2006 10:37:48 AM|1|4|ISLAND: To ISLAND traders: Thu Apr 20 10:35:47 2006 EST Resolution: ISLAND market data is once again available.
4/20/2006 10:37:48 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:48 AM|1|4|SMART:AMEX/SPY/STK
4/20/2006 10:37:51 AM|1|2|IB: Primary connection=Connected, Price feed=Connected
4/20/2006 10:37:51 AM|2|4|Cbi.Connection.ProcessEventArgs.ConnectionS tatusEventArgs.Recover: Object reference not set to an instance of an object.
4/20/2006 10:37:51 AM|1|2|IB: Primary connection=Disconnected, Price feed=Disconnected
4/20/2006 10:38:10 AM|1|4|Shutting down data server
4/20/2006 10:38:10 AM|1|4|Shutting down SMTP server

[NinjaTrader_VinceB]

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Just replied to you at your regular email address.

Vince

[SellUmHi]

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I had to delete the database again this morning. Any progress on determining what the cause is?

[NinjaTrader_VinceB]

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What exactly happened this morning?

Not sure what the cause is. Will send you a note on your private email.

Vince

[SellUmHi]

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I did not receive a private email.

As for what happened, same thing that always happens. I start up IB. I start up Ninja & try to connect. If I watch the log, it indicates that I have started to connect then it throws an error & disconnects. There is no recovery from this except close Ninja and delete the database.

I sent you one of my databases. Did you or the developer ever find something in the database that was causing the problem?

Is anyone else experiencing this problem?

[NinjaTrader_VinceB]

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Sorry for the delay. The email is sent

Vince