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Interactive Brokers - No Level One data

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    Interactive Brokers - No Level One data

    For some bizarre reason i only have level II data on my HKFE markets. So no prints, no charts updating, just the depth showing....any ideas here guys?

    #2
    Hello canaussieuck,

    Can you please send me your log and trace files, so I can investigate. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, Interactive Brokers - No Level One data' in the subject field and enable 'Log and trace files'.
    JasonNinjaTrader Customer Service

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      #3
      Yup, will try and do on the weekend....

      Comment


        #4
        I have the same issue with IB and NT8, charting Nasdaq equities.

        I seem to connect to IB with no issues, and have all Level 2 data in the market depth window, however, no live prints/ live charts.

        ??

        Comment


          #5
          Hello Macca1,

          For future reference, please post any NinjaTrader 8 items in the NinjaTrader 8 section of the support forum.

          What TWS version do you have installed? You can check this at Help-->About TradersWorkstation in TWS.

          Do you receive realtime data if you select a Nasdaq stock in the Order Ticket window. You can open the Order Ticket window at Control Center-->New.
          JasonNinjaTrader Customer Service

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