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Why does my Ninja Trader say I have 246 active working orders?
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Why does my Ninja Trader say I have 246 active working orders?
I opened my N/T last night, and then disconnected my live feed so I could connect to Market Replay. But a N/T message popped up that said I had 246 working orders, am I sure I want to shut down? I clicked YES and connected to Market Replay. This morning I did the same thing, and got the same message. Is this going to be an issue when the market opens again? How do I get rid of these working orders? I didn't place these orders. I don't know how they got there.Tags: None
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Originally posted by patpat View PostI opened my N/T last night, and then disconnected my live feed so I could connect to Market Replay. But a N/T message popped up that said I had 246 working orders, am I sure I want to shut down? I clicked YES and connected to Market Replay. This morning I did the same thing, and got the same message. Is this going to be an issue when the market opens again? How do I get rid of these working orders? I didn't place these orders. I don't know how they got there.
It's close to your situation I think.
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Hello patpat,
Thank you for your post.
Please send me your log and trace files so that I can look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following ticket number in the body of the email: 1493269KyleNinjaTrader Customer Service
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