Ninja freezes up upon loading a CL ##-## chart with two years of minute data

[teenagemutantNT]

HI there,

I am running NInjatrader 7, on a laptop with 3GIGS of RAM.


When I connect to my real time feed there are no issues, but when I open a chart with CL continous contract with two years of data it freezes.


So I am starting to believe it is the data? Prior to installing some 3rd party indicators and strategy it was working fine (a few days ago).


I think I will try to reinstall the indicators and data.


Please provide me with some remedies that I could try.


Thank You,


TMNT

[NinjaTrader_ZacharyG]

Hello TMNT,

Thank you for writing in.

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.

• Shut down NinjaTrader
  
• Navigate to (My) Documents\NinjaTrader 7\workspaces
  
• Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder
  
• After deleting this file, restart NinjaTrader which should startup without any workspaces.
  
• Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issues.
  
• *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named Untitled1 however you will not want to save the workspace when exiting NinjaTrader, otherwise it will overwrite it.

If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns.

I have provided a link below to our Help Guide that goes over backing up and restoring.

http://www.ninjatrader.com/support/helpGuides/nt7/index.html?backup__restore.htm