Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

chart loading issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    chart loading issue

    Following a Ninjatrader crash where a computer shutdown and restart was necessary
    the NQ chart will not load when a particular custom indicator is applied. The same
    works fine with other instruments. Tried deleting the cache, repairing the database
    and resetting the instruments. No change.

    Any help appreciated.

    #2
    Hello srbdoc,

    Thank you for your post.

    So that I can look in to this please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file. This diagnostic file is located in the Documents > NinjaTrader 7 > Trace folder. I will need to review a copy of the file named 'trace.20160424.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      issue resolved

      Issue resolved. Appreciate it anyway.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by sidlercom80, 10-28-2023, 08:49 AM
      167 responses
      2,260 views
      0 likes
      Last Post jeronymite  
      Started by warreng86, 11-10-2020, 02:04 PM
      7 responses
      1,361 views
      0 likes
      Last Post NinjaTrader_Manfred  
      Started by Perr0Grande, Today, 08:16 PM
      0 responses
      5 views
      0 likes
      Last Post Perr0Grande  
      Started by elderan, Today, 08:03 PM
      0 responses
      9 views
      0 likes
      Last Post elderan
      by elderan
       
      Started by algospoke, Today, 06:40 PM
      0 responses
      10 views
      0 likes
      Last Post algospoke  
      Working...
      X