Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

chart loading issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    chart loading issue

    Following a Ninjatrader crash where a computer shutdown and restart was necessary
    the NQ chart will not load when a particular custom indicator is applied. The same
    works fine with other instruments. Tried deleting the cache, repairing the database
    and resetting the instruments. No change.

    Any help appreciated.

    #2
    Hello srbdoc,

    Thank you for your post.

    So that I can look in to this please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file. This diagnostic file is located in the Documents > NinjaTrader 7 > Trace folder. I will need to review a copy of the file named 'trace.20160424.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      issue resolved

      Issue resolved. Appreciate it anyway.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by kevinenergy, 02-17-2023, 12:42 PM
      118 responses
      2,778 views
      1 like
      Last Post kevinenergy  
      Started by briansaul, Today, 05:31 AM
      0 responses
      9 views
      0 likes
      Last Post briansaul  
      Started by fwendolynlpxz, Today, 05:19 AM
      0 responses
      5 views
      0 likes
      Last Post fwendolynlpxz  
      Started by traderqz, Yesterday, 12:06 AM
      11 responses
      28 views
      0 likes
      Last Post NinjaTrader_Gaby  
      Working...
      X