No Live data in Demo Account with Ninja Trader 8

[canonguy]

Hi,

I set up the demo account on last Friday with ninja trader 8, but I am not seeing any real time data in my chart. I am only looking at ES instrument. Connection is successful (I am able to see the green icon in the bottom left corner in control panel). I tried changes things in settings with no luck, can any one please help me with setting this up?

Sorry guys, Just found out that I overlooked a stupid mistake. I am able to get the real time data now.

[NinjaTrader_EricB]

Hello canonguy,
Thank you for your post,

What ES contract are you attempting to load? E.g., ES 06-16.

To test, please perform an instrument rollover and reset your instruments; go to Tools > Data Base > Select Rollover and Press "Yes." Next, select all the boxes under "Update Instruments" then press "Update."

We look forward to assisting further.

[canonguy]

Thanks Eric!!
It was the exact mistake i have done. Its working for me now.

[Elamparithi]

Hello Eric Good Morning ,

I am using Demo account . Enabled Connection -> My Ninja Trader Continuum ,However when i am selecting Nifty Future for testing my strategy ,Chat was not Loading .

Kindly help .

Regards
Elamparithi

[NinjaTrader_ChrisSch]

Hello Elamparithi,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2797740" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[Elamparithi]

Hi Chris ,

Enclosed the attachment as per request .

Regards
Elamparithi R

[NinjaTrader_ChrisSch]

Hello Elamparithi,

Thank you for the reply.

I had to remove your Log and Trace files from your post as they contain personal information, please send them in an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2797740" in the subject line so I may investigate this matter further.