When I rolled over CL yesterday, I noticed that all the draw objects I had plotted on my charts were no longer being displayed. Is there a way to keep my draw objects even after I rollover an instrument? Please let me know. Thanks.
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Draw objects not showing when I rollover
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Draw objects not showing when I rollover
Hi
When I rolled over CL yesterday, I noticed that all the draw objects I had plotted on my charts were no longer being displayed. Is there a way to keep my draw objects even after I rollover an instrument? Please let me know. Thanks. -
Hello,
Thanks for your post.
When you rolled CL over yesterday, did you create new charts or change the instrument of the existing chart to the new instrument?
On my end, when I apply drawing objects to an older expiration and then update the existing chart to the latest expiration, the drawing objects remain.Drew O.NinjaTrader Customer Service
-
Hello,
Thanks for your post.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20160518.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20160518.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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