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Taking so long to load and connect

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    Taking so long to load and connect

    This morning I opened my NT7 and it took 25 minutes to load workspace. Now I am sitting here waiting for it to connect, since then. What could be the challenge?

    I have 8GB RAM and have set processing on High Priority for it.

    #2
    Hello Legacy68,

    Can you please send me both your log and trace files for today, so I can investigate. Log and trace files can be found at the following locations. Please attach the files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, Taking so long to load and connect' in the subject header.

    Documents--> NinjaTrader 7--> Log--> log.20160524 for today. (log.yyyymmdd for any other date)

    Documents--> NinjaTrader 7--> Trace--> trace.20160524 for today. (trace.yyyymmdd for any other date)
    JasonNinjaTrader Customer Service

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