When I place 6E future orders via InteractiveBrokers, the prices doubles up when displayed in NinjaTrader charts. Please see attached screenshots. How do I fix this?
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Price * 2 recognized in NinjaTrader for 6E positions
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Price * 2 recognized in NinjaTrader for 6E positions
Dear NinjaTrader,
When I place 6E future orders via InteractiveBrokers, the prices doubles up when displayed in NinjaTrader charts. Please see attached screenshots. How do I fix this?Last edited by NinjaTrader_DrewO; 05-30-2016, 01:18 PM.Tags: None
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Hello,
I have removed your screenshot displaying the chart, since it showed your account number. However, I saved this screenshot on my end.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20160530.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20160530.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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