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IB Pending Submit, Data not loading

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    IB Pending Submit, Data not loading











    Just installed NT7, IB as broker and IQFeed for data. Both show "Connected".

    When I startup NT7 it loads my workspace and charts load fine. But data does not keep up to date (even though it says I am connected to IQfeed). Also, I cannot submit orders to IB, just stays in "Pending Submit" forever.

    #2
    zedtrader,
    Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.
    You can do this by going to the Control Center-> Help-> Mail to Platform Support.
    Please reference the following URL in the email body:
    ATTN RYAN M
    http://ninjatrader.com/support/forum...ad.php?t=86231
    Ryan M.NinjaTrader Customer Service

    Comment


      #3
      Pending Submit State using IB in NinjaTrader

      I have the same problem with IB-connection that status remains 'Pending Submit' when entering an order through ChartTrader. As I don't see any response, I was wondering if there is a reason or -better- a solution for this?

      Thanks!

      Comment


        #4
        Hello JohnnyBGood,Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

        - Open your NinjaTrader folder under My Documents.
        - Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        - Send the 2 compressed folders as attachments to this email.
        - Once complete, you can delete these compressed folders.

        Within the body of the email please add:
        ATTN RyanM
        Ryan M.NinjaTrader Customer Service

        Comment

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