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NinjaTrader - Win 10 Compatibility Troubleshooting

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    NinjaTrader - Win 10 Compatibility Troubleshooting

    Like many members here, I have been having NinjaTrader compatibility issues since upgrade to Windows 10. My search for a fix in the forum always ends with the Support asking for trace and log file with no apparent resolution offered.

    Recently, I had similar issues with slow loading of Chrome browser in Windows 10 environment, so I started digging. I thought it was another Microsoft conspiracy. However, It appears many programs have compatibility issues with Win 10.

    Here is what fixed my issues:

    Fix: Do a compatibility trouble shooting.

    In Windows 10 go to Control Panel > Programs> Programs and Features> Run Programs made for previous versions of Windows and click. Follow the prompt in pop up windows and click next.

    A list of programs having compatibility issues will appear. Find Ninja on the drop down list ( or any other program that you are having slow or no loading issues) and click, then follow the rest of the prompts. That is it.

    Chrome on my computer runs fast again. So I did the same for NT7 and believe or not even Ninja loads faster and loading charts when switching time frames is also faster.

    Cheers!
    Last edited by aligator; 06-13-2016, 11:49 PM.

    #2
    Hello aligator,

    Thank you for posting your fix and good to hear you were able to solve your issue this way.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Interesting. I haven't seen that.

      Are you sure an update was not downloading in the back ground? Do you have share updates with other computers turned off?

      Comment


        #4
        Originally posted by sledge View Post
        Interesting. I haven't seen that.

        Are you sure an update was not downloading in the back ground? Do you have share updates with other computers turned off?
        if you mean Win10 update in background, No. Slow Chrome loading was not a one time issue. However, my search for slow Chrome under Win10, showed many other users were experiencing the same. That is where the idea for Compatibility Trouble Shooting was recommended, and worked.

        Anyways, seems like a Compatibility check and trouble shooting is harmless and helps if you have slow or no loading issues with some programs.

        Cheers!

        Comment

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